From Zero to QA Hero — Building a Scalable Testing Department
Client
DocStudio (formerly White Doc)
Client Goals
Ensure a high-quality product launch without emergency fixes
Build a scalable, efficient QA team from scratch
Integrate testing into fast-paced startup dev cycles
Set up quality metrics and real-time reporting for leadership
Lay the foundation for future test automation
Project overview
Client
DocStudio (formerly White Doc) — a product company specializing in digital document management and automation.
Region
USA, Canada, Europe
Company Size
~200 employees
Industry
Digital Document Management
Challenges
DocStudio was launching a new product — fast. The engineering team had no existing QA process, no testing infrastructure, and zero coverage. The product had to go live without compromising on quality, and leadership wanted clear visibility into release readiness from day one.
No QA Department
No Processes, No Standards
Lack of Test Automation
Poor Communication Between QA & Developers
Fast-Paced, High-Risk Launch
Collaboration process
Results in Numbers
| Metric | Before | After 12 Months |
|---|---|---|
Critical Bugs in Production | ~15 bugs/month | 1–2 bugs/month |
Regression testing time | 3–4 days | 6–8 hours |
Release Validation Time | >2 days | 4 hours |
Support Tickets Caused by Bugs | ~40% | ~10% |
Test Coverage (core functionality) | 0% | 100% manual + 80% automated |
Bug Fix Turnaround (after triage) | 7–10 days | 1–3 days |
Scalable growth, zero chaos
— QA no longer a bottleneck
Confidence for expansion
— launches without firefighting
Full visibility for leadership
— data-driven quality tracking
Negative feedback down
— thanks to stable product experience
No more emergency
- releases became predictable
I highly recommend Roman as a testing specialist, a solid strategist, and a thoughtful listener. He's always ready to give advice and help solve project-related challenges.
Co-founder & CTO at DocStudio and Listex
Turn Your QA Chaos into Clarity
Schedule a call to discuss your needs.